Content capture and processing

Automate the intake of information like emails, invoices, transcripts and more into business systems, and kick-off processes with accurate, up-to-date data.

Quick and accurate content onboarding is a critical prerequisite to many vital business processes. Built on an AI-native architecture, Hyland’s document processing technology significantly boosts process efficiency and performance.

Benefits

Ease the burden of bringing valuable new information into the enterprise with intelligently automated capture tools.

Improve data processing efficiency

Automate the capture and processing of information to speed up workflows and decisions.

Drive down processing costs

Dramatically reduce the direct and indirect costs of processes with AI-native automation capabilities.

Decrease processing time

Eliminate bottlenecks, reduce exceptions and bypass manual processes with automated capture and processing.

Reduce data entry errors

Automation paired with AI make data capture and extraction processes more consistent and accurate, leading to fewer errors.

Key features

Hyland’s content capture and processing features:

AI-native recognition

LLM-based recognition engines accurately identify information in scanned documents including printed text, handwriting and other elements like checkboxes, signatures and stamps.

Document classification and separation

Scanned or imported documents are automatically categorized by document types, and packets of multiple documents are automatically separated into individual documents for further processing.

Data extraction and validation

Business-critical data is extracted from the document, validated to be in the correct format, and if needed, verified against systems of record.

Generative AI

Applying gen AI to the intake process can provide new insights, such as autogenerated document summaries, analyses and informed predictions.

Systems integration

Extracted or imported data is automatically sent to the relevant systems and workflows, freeing staff from manual copying and pasting.

Intuitive design and administration

Web-based interface with low-code design studio makes automation design, deployment and management easy and accessible.

We have 51 [invoice] data fields, and more than 90% of them are extracted without manual intervention.

Ninja Kobor, Solution Owner, Siemens

Key resources

Content processing products

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