Forrester Study: The Rise of Content Intelligence – A New Era of Innovation in ECM
Insights from the 6th Annual Content Services Pulse Study, 2025 Edition
Enterprise decision-makers are increasingly embracing AI as the key player in mitigating content management complexity, supporting knowledge work and driving new value. In fact, 64% report their organization has noticeably transformed its content management approach with AI, a 21% increase since 2019.
Additionally, 74% expect AI to have a major impact on their ability to meet their priority content management objectives , signaling AI’s growing potential in future planning and development.
In The Rise of Content Intelligence: A New Era of Innovation In ECM, a 2025 Hyland-commissioned Forrester Consulting study, learn more about the current state of ECM and content intelligence integration.
Discover:
Top challenges businesses face when tapping into content intelligence and how to overcome them
How modern content services products synchronize workflows, improve governance and elevate business outcomes
Key recommendations on actionable strategies for AI-readiness, content intelligence implementation and workforce transitions
How can enterprises transform their content intelligence aspirations into action? This study provides answers and much more.