The enterprise-wide value of Hyland Healthcare

Explore how Hyland improves information access, connects systems and processes, and much more.

HIMSS Market Insights’ State of Interoperability and Connected Care report outlines some of the disconnect that exists between healthcare leaders’ goals and the reality of their respective situations.

Only 49% of the survey respondents said they’re “very effective” at improving patient outcomes.
Just 39% believe their organization is effective at optimizing clinical workflows and performance.
Almost 25% of the respondents say they spend an average of 17% of their work week searching for information that’s stored outside of core systems.
Only 24% say their organization is effective at using technology to reduce the time and cost of processing clinical documentation.

Healthcare organizations need to easily access information to make more informed decisions and support improved outcomes. With Hyland’s help, healthcare organizations can take it a step further and connect systems and processes to their ERP, HRIS and other enterprise systems.

Hyland has helped us resolve some of the challenges that we’ve had by providing a streamlined way for our clinicians, our nurses to be able to access all of the information they need at their fingertips.

— Julie Januski, IT Strategic Partner, Bon Secours Mercy Health

Improve clinician insight for care

According to HIMSS Market Insights, nearly 75% of hospitals and health systems lack complete access to medical images, clinical notes and other data.

With Hyland’s intelligent content and enterprise imaging solutions, health systems can:

Unlock the 75% percent of patient records that reside outside the electronic health record (EHR)
Inform care and operational decisions — anytime and anywhere
Make a real difference with real-time collaboration
Integrate medical images and unstructured clinical content within EHR workflows
Unlock intelligent imaging workflows to meet growing demands
Drive clarity of care with image-enabled medical records
Eliminate image silos and provide enterprise access to medical images
Improve efficiency, reduce costs and enhance outcomes

Our return on investment was $450,000 in paper, 93,000 hours and a soft savings of $1.7 million FTEs.

— Ann Cote, Associate Director, NYU Langone Health, which switched from paper to digital registration for patients

Enhance patient experiences

Empowering patients and driving loyalty is a goal for every healthcare provider. How can they do that? Enabling access to medical images and doing away with clipboards of paper is a start.

Patient registration and consent

Hyland’s paperless registration and consent form completion gets rid of redundancy and allows patients to fill out forms with mobile devices. Pre-populated information from the EHR ensures that patients aren’t spending unnecessary time re-entering their name and date of birth on multiple forms.

Results, images and relevant documentation can be released automatically with the Hyland OnBase integration for Epic MyChart.

Patient portals

With Hyland NilRead for Patient Portals, patients can easily share images with friends, family, consulting physicians and other care providers.

Providers can customize the solution to best suit their patients. The intuitive interface is simple to install and easy to learn and use.

Group of co-workers having a meeting in the office

How Hyland helps healthcare organizations improve cybersecurity

Bon Secours Mercy Health CIO Mike Hibbard describes the “CIO ROI” as being able to sleep better at night because Hyland has the health system’s “back” on security. Discover why Bon Secours and other major health organizations say Hyland significantly improved their cybersecurity efforts.

Read the article

Provide enterprise value

Integrate departments: Accounting, HR, clinical and HIM, revenue cycle, payer
Integrate workflows: EHR, HRIS, CRM, ERP, ancillary clinical, other systems
Enhanced capabilities: AI, RPA, cloud, clinical research, federation

Manage unstructured content

Integrate with core EHR, HRIS, ERP and CRM systems
Innovate with low-code development tools
Automate processes
Support clinical collaboration

Transform administrative solutions

Streamline processes across the enterprise
Accelerate AR processing and AP invoicing
Manage HR and legal documents
Manage clinical and business content

Build an enterprise imaging foundation

Capture and connect: Improved interoperability that automates and normalizes imaging data
Archive and manage: Safely consolidate storage and intelligently manage imaging data
Orchestrate and visualize: Support impactful care decisions with workflow and viewing enhancements

Simplify workforce collaboration

Access information anytime, anywhere
Enable consistent workflows
Scale for enterprise growth

Unleash the power of the cloud

The Hyland Cloud is a secure infrastructure that offers disaster recovery and 99.99% uptime. Healthcare organizations that move to the cloud benefit from increased stability and security, time and cost savings, fewer technical issues and a decreased burden on staff.

$200000

Amount Asante saved in its first year of automation with Hyland

90%

Reduction in the time it takes the health system to process 20 pages of records

80%

Reduction in the time it takes to process a faxed document

Streamline payer operations

Hyland’s intelligent content solutions speed payer processes, support compliance requirements and boost member experiences.

Eight reasons payers are switching from legacy document management systems

Faster response times
Greater efficiency
Lower costs
Improved security
Workflow automation
Agility to build new applications with low-code capabilities
Case management
Enhanced audit and compliance

With a complete view of information, payers can better support members on their quest for positive health outcomes.

Whenever we need something, it’s a call away or an email away, and we get responses immediately. If we run into trouble, I always know that Hyland has my back.

— Patrick Ora, OnBase System Administrator, MidMichigan Health

Why Hyland?

From slim margins to ever-expanding documentation, the industry’s challenges are mounting.

Hyland’s suite of content and image management solutions can help address your clinical, financial and operational needs.

Whether it’s accounts payable, human resources, health information management or revenue cycle, we have you covered.