7 signs government agencies need intelligent document processing

Managing government records and data efficiently is no small feat.

With the growing volume of documents, the increasing complexity of unstructured data and strict government regulations to adhere to, operational challenges are on the rise. This makes ensuring the reliability of document-intensive processes more critical than ever.

It’s no surprise that a recent IDC survey reports that 52% of organizations have invested in intelligent document processing (IDP) solutions in the past year, with an additional 44% planning to do so within the next 12 to 18 months.

To help government agencies optimize operations and fulfill their mission, we’ve identified key indicators that it’s time to evolve and embrace AI-powered IDP.

If any of these resonate, Hyland can empower you with best-in-class IDP solutions to manage the complexities of government records and compliance.

Top benefits of IDP

• Better efficiency and accuracy: IDP minimizes human error by reliably capturing data at high accuracy.

• Time and cost savings: AI-based extraction techniques can significantly reduce the hours and money organizations spend on document processing.

• Compliance and risk management: IDP’s automated document classification capabilities ensure that records are managed and retained according to the appropriate regulatory policies.

• A configurable, scalable platform: Ideal IDP solutions are versatile and can be customized to meet a wide range of government use cases.

• Seamless integration: By integrating with existing enterprise applications, IDP can bridge content silos to support effective cross-functional collaboration.

> Read more | The future of digital government is AI-powered IDP

1. Classification errors and unredacted data are increasing liability risks.

Most IDP solutions have an accuracy rate ranging from 80% to as high as 99%. Ask the vendor how accurate the solution’s AI-powered engine is when extracting, classifying and verifying documents and data.

2. Time-intensive document management is straining resources and impacting public services.

IDP utilizes AI to learn, adapt and improve document processing, drastically reducing time investments, costs and exceptions.

> Learn more | Improve government efficiency with open-source content management

3. Critical information remains trapped in documents, hindering efficient processes across government workflows.

The software identifies and extracts relevant data, such as names, addresses and numbers. Machine learning continually refines the solution’s performance, improving the accuracy and efficiency of the extraction process.

4. Incomplete or inaccurate data is limiting your ability to make informed decisions and provide reliable reporting.

With IDP, your agency can harness data-driven insights to support rapid, strategic decisions.

5. Rising amounts of unstructured data are creating manual bottlenecks that reduce efficiency.

IDP combats the data deluge by extracting, reading, recognizing and understanding text content before converting it into a structured, accessible format.

6. Compliance audits for government regulations are time-consuming and introduce operational risks.

IDP can strengthen your agency’s compliance efforts and ensure that your agency’s records are efficiently managed and retained.

7. Daily administrative demands are pulling focus away from strategic projects that could better serve your constituents.

Now relieved from manual work, employees can focus on higher-value initiatives.

> Read more | How to choose the right IDP solution

Hyland’s IDP solution enables AI-powered, scalable management of government records.

Hyland’s solutions empower government agencies to reduce document-related inefficiencies, meet compliance standards and focus on what matters most — serving constituents.

Rethink the way your agency manages records. Learn more about Hyland’s intelligent document processing and take the first step toward smarter workflows that accelerate innovative solution building.