Unlock actionable insights from your content, no matter where it lives.
Bring AI search to your enterprise with confidence.
Customizable guardrails and policy controls in Knowledge Discovery help your outputs meet your standards. Adapt to industry-specific requirements without compromising security or compliance.
Each response generated by Knowledge Discovery is rooted in your own enterprise content.
Retrieval-augmented generation (RAG) technology can trace every answer back to your documents, which reduces hallucinations and improves accuracy. Verify linked sources to validate accuracy before taking action.
Access knowledge from Hyland repositories and third-party systems within a single interface, which breaks down information silos while keeping documents where they live.
This enables ubiquitous enterprise intelligence, giving you a connected and contextual understanding of your organization.
With decades of proven expertise in managing mission-critical content, Hyland is a secure custodian for your enterprise data.
We extend our heritage of deep industry knowledge and governance into the age of AI, helping you innovate responsibly and with control.
Ask a question. Get the answer. AI-native search and expert agents make it easy to find and verify critical information — across your entire enterprise.
Enterprise Agents specialize in tasks
Users use natural language to query
Knowledge Discovery generates contextual responses
Knowledge Discovery helps you quickly find critical information across your enterprise using AI-native search and natural language queries. It helps you reduce search time and enable faster, more confident decisions. With unified access to organizational knowledge, your teams are empowered with consistent, scalable intelligence that helps drive your business forward.
Create specialized AI agents with a point-and-click interface. Configure them to handle questions about a specific knowledge base and define tone, response length and other agent behaviors.
Access information from Hyland content repositories and other enterprise applications using out-of-the-box integrations and custom connectors.
Leverage enterprise-grade AI guardrails tailored to your business and configure how AI responds and generates information, promoting compliance.
Refine AI outputs and narrow search results by specifying metadata fields and applying dynamic filters.
Every AI-generated answer includes clickable source verification links to bolster trust and transparency.
Streamline decision-making by aggregating and analyzing information from all connected sources.
Knowledge Discovery unifies critical information across your repositories, reducing search time and enabling faster, more confident decisions.
It leverages AI agents and natural language queries to empower your team with consistent, scalable intelligence.
Reduce the time from question to answer by surfacing context-rich insights that are otherwise difficult to locate, access and comprehend. Enhance decision-making based on comprehensive insights.
Eliminate hours spent manually searching through disconnected systems and diverse files. Natural language queries and AI-native search return relevant information in seconds, not hours.
RAG assures AI responses are grounded in your actual enterprise content, not generic information. Source citations enable validation and assure insights reflect your organization's reality.
Deploy AI-native search across your organization without increasing compliance risk.
Design Knowledge Discovery agents to handle various queries, so your team can focus on strategic work.
Knowledge Discovery agents surface decades of organizational knowledge instantly, so your institutional expertise is preserved and passed on to new hires.
Use Knowledge Discovery to access and summarize engineering documents, contracts and design specifications to quickly surface critical details such as build cap dimensions or project requirements.
Boost efficiency by reducing time spent searching lengthy technical files and help new employees onboard faster by providing easy access to institutional knowledge.
Quickly access and retrieve information from research reports, market data, regulatory filings and internal analysis documents through Knowledge Discovery. Users can assess market trends, evaluate risks and make more informed investment decisions with faster access to comprehensive insights.
Enable employees to find product documentation, competitive intelligence, customer insights and internal best practices across departments and systems.
Sales teams access accurate product information instantly; support teams resolve issues faster; and knowledge workers make decisions based on comprehensive enterprise knowledge.
Use Knowledge Discovery to retrieve information from policy documents, medical reports, claims history and regulatory guidance. Underwriters can validate claims against policies, assess risk and improve compliance with faster access to accurate information that speeds approvals and improves customer satisfaction.
Search through patient records, medical literature and treatment protocols to find relevant information for diagnosis and care planning.
Access comprehensive clinical information across EHR systems, research databases and clinical guidelines to support better patient outcomes.
Quickly search vast amounts of academic data to find relevant research, literature and institutional knowledge.
Access policy documents, compliance records and historical decisions, saving time and enhancing productivity across departments.
Knowledge Discovery delivers value across your entire organization, from IT leaders managing infrastructure to business users finding answers in seconds. Whether you're breaking down information silos, accelerating decisions or preserving institutional knowledge, Knowledge Discovery adapts to your role and your needs.
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Knowledge Discovery uses RAG to deliver grounded, context-rich answers. It locates relevant information from your content and provides responses with clickable citations to source documents.
Knowledge Discovery leverages proven data curation techniques to support over 600 file formats in searches, including documents, images, video and audio. You can connect Hyland repositories and many third-party content sources using out-of-the-box and custom connectors.
Hyland supports the processing of content in over 200 languages. The results of queries will largely depend on the large language model (LLM) you select for each Knowledge Discovery agent. While English often yields the best performance, the support for other languages in modern LLMs is strong and continues to improve, enabling agents to handle multilingual content effectively
Check your query details, ensure the repository is connected and confirm your permissions. All answers include citations for easy validation and refinement.
Knowledge Discovery is designed with enterprise-grade security, compliance and governance at the core. Access controls match your organization’s security policies and customizable guardrails dictate what the AI can analyze and return.
Knowledge Discovery supports responsible AI use with features like policy controls, robust audit trails and governance frameworks to meet industry standards and compliance needs.
No, your organization’s data is not used to train underlying LLMs or shared outside your environment. RAG enables Knowledge Discovery to surface relevant information from your information stores.
Visit the Hyland Trust Center to learn how Knowledge Discovery uses AI and your data.
Knowledge Discovery leverages LLMs selected for enterprise use and integrated with strict controls. All responses are grounded in your internal content for accuracy and traceability.
Hyland leverages Knowledge Discovery internally and on Hyland Community, our training portal. We use Knowledge Discovery to empower customers and employees to quickly find answers across help documentation, incident histories and knowledge articles.
