The business of care

Hyland provides a complete strategy to simplify the patient registration and consent process. This improves patient experiences, reduces costs and enhances productivity.

• Patient forms are automatically created by Hyland’s form manager.

• Patients can remotely review and sign forms, and upload photos and documents, by using our patient portal.

• Patients can also review and sign additional forms on mobile devices provided by their health system.

• Physicians can see patients’ medical records on mobile devices.

Intelligent document processing (IDP) technology can make it easier for healthcare organizations to wade through high volumes of mailed, faxed and emailed correspondence.

Hyland IDP uses optical character recognition (OCR) to read incoming documents, while generative AI and large language models separate, classify, extract and validate the data — accelerating reimbursement and improving revenue cycle efficiency.

Discover how Hyland IDP can help you:

• Accelerate reimbursement cycles

• Strengthen security and compliance

• Reduce staff burnout and operational costs

• Improve data accuracy

• And more

Healthcare organizations can utilize robotic process automation (RPA) to improve quality and efficiency by automating critical or repetitive functions.

• RPA benefits for the industry: Electronic patient records, streamlined processes, reduced errors and costs, increased compliance

• RPA benefits for healthcare professionals: Comprehensive data, improved patient management, rapid exchange of patient data

• RPA benefits for patients: Fast test results, hands-free check-ins, direct-to-patient services

Automation can turn an accounts payable (AP) department from a cost center to a profit center. Healthcare CFOs can maximize the return on their AP automation investment by considering these key factors:

• Eliminating manual data entry

• Capitalizing on early payment discounts

• Leveraging payable data for improved cash management

• Creating scalable processes that reduce hiring needs

• Improving cash management and workflows

Hyland’s HR solutions help organizations simplify the management of documents and policies while enhancing productivity and expediting workflows. Other benefits include:

• Reducing or eliminating paper, paper waste and the retention of physical documents

• Mimicking an existing paper file structure

• Digitally streamlining employee files and cutting associated costs

• Automating foldering processes

• Identifying missing or duplicate documents

By enabling rapid application development (RAD), organizations can accelerate their digital agility and adapt to new challenges faster than ever. Common applications and use cases include:

• Employee onboarding

• Employee records and retention management

• Invoice processing

• Vendor management

• Help desk/service ticketing

• Complaint management

• Contract management

• Compliance monitoring