Hyland Perceptive Content

Simplify processes, secure critical information and fuel innovation with Perceptive Content.

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Overcome business challenges

How Perceptive Content solves your business challenges

Disorganized, unsecured and redundant content results in wasted time, inefficiency and compliance risks. These challenges disrupt workflows and hinder productivity, making it harder for your team to do its best work.

Perceptive Content gives your team the foundation it needs to streamline content management.

Features

Perceptive Content helps you work smarter by surfacing content in context with other relevant business information.

Content management

Organize and secure your enterprise information in one place.

Granular security

Control access rights with a flexible security model.

Flexible organization

Index and structure your information to meet your business needs.

Version control

Track changes, manage revisions and maintain document integrity.

Web-based client

Access a user-friendly interface anywhere, anytime.

Records and information management

Automate and govern retention tasks.

Integrations

Perceptive Content integrates with legacy and modern enterprise applications, productivity solutions and line-of-business applications, so your business is more unified and streamlined than ever.

  • Make information more accessible in all systems

  • Provide information in context

  • Simplify compliance with industry requirements

Discover Perceptive Content integrations

Leverage information from your key applications to better manage the entire content life cycle, from capture to disposition.

  • Enhance content solutions, wherever they are

  • Leverage intelligent automation and generative AI

  • Enable connections across enterprise apps

Connect your Perceptive Content solution to Hyland Content Intelligence Cloud™

Content Innovation Cloud delivers new, unrealized value to Perceptive Content customers and transforms content management into content innovation. It empowers you to transform your content into AI-ready data so you can scale AI responsibly and achieve unprecedented business outcomes, all while meeting you where you are in your journey.

Perceptive Content customer stories

Why choose Perceptive Content?

Perceptive Content captures, organizes and secures critical information while automating workflows and ensuring compliance for improved efficiency and smarter decision-making.

Boost productivity

Enhance productivity with automated workflows and intuitive tools.

Ensure compliance

Secure compliance with built-in records and information management.

Streamline integrations

Seamless integrations with enterprise systems like CRMs and ERPs.

Enhance collaboration

Improve collaboration with real-time access to data and documents.

Perceptive Content use cases

Perceptive Content can be tailored to your business needs:

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Explore more about Perceptive Content

Frequently asked questions

What is Perceptive Content?

Perceptive Content is a scalable content and process management solution designed to manage the entire lifecycle of your business content. From capturing information to automating workflows, it helps organizations streamline processes, boost efficiency and enhance customer and employee experiences.

How does Perceptive Content capture information?

Perceptive Content captures information automatically using AI and advanced tools like optical character recognition (OCR). It can process content from various sources, including emails, enterprise applications, multifunction printers, scanners and even rich media. This ensures important data is captured and accessible.

What integrations does Perceptive Content support?

Perceptive Content offers robust integration capabilities, working seamlessly with a wide range of systems like CRMs, ERPs, email platforms and student information systems. Integration options include:

  • RedirectApp (dynamic URLs)

  • LearnMode (app enabler)

  • Integration server (REST API)

  • iScript (fetch data)

  • Out-of-the-box integrations including, Salesforce, Outlook and SAP

  • Integration options through Hyland Automate

How does Perceptive Content enhance security?

Perceptive Content provides a granular security model that allows you to grant or revoke access based on individual or group rights. It secures all enterprise information in a central repository, hides sensitive data while maintaining document integrity, and provides robust version control to track changes and maintain compliance.

What are the key benefits of using Perceptive Content?
  • Efficiency: Automates workflows and reduces repetitive tasks, saving time and resources.

  • Accessibility: Organizes and surfaces content in context with business processes, making information easy to find and use.

  • Compliance: Simplifies lifecycle management to meet records retention and regulatory requirements.

  • Collaboration: Enables teams to work together effortlessly with tools like eforms and integrated workflows.

  • Scalability: Adapts to your business needs with modular solutions and flexible deployment options.

How secure is Perceptive Content?

Perceptive Content is built with robust security measures to protect your organization's sensitive information. It offers advanced encryption for data both in transit and at rest, role-based access controls to limit user permissions, and comprehensive audit trails to monitor activity. These features ensure compliance with industry standards and safeguard your content against unauthorized access.

Does Perceptive Content work with Content Innovation Cloud?

Yes, Perceptive Content works seamlessly with Content Innovation Cloud. When tapping into the AI-native capabilities in the Content Innovation Cloud platform, Perceptive Content users can unlock critical intelligence within their enterprise content that may have been siloed off or hidden in unstructured formats. With AI, you can now give structure where there previously was none. This allows you to easily access petabytes of content and images, interpret them and make more informed, more accurate decisions based on data.

How does version control work?

Version control in Perceptive Content allows you to maintain accurate, up-to-date files with full visibility into document history. Every modification is tracked, ensuring you can review previous versions, compare changes and avoid the risk of data loss. This ensures a reliable, collaborative environment for managing critical documents.

Can we customize applications in Perceptive Content?

Yes, Perceptive Content is designed with customization in mind. The solution enables organizations to tailor applications and workflows to align with their specific processes and goals. With its adaptable interface, configurable forms, and custom scripting, you can create solutions that drive efficiency and match your operational requirements.

Can Perceptive Content help with compliance and records management?

Yes, Perceptive Content supports full records and information management. It helps organizations comply with retention policies, reduce risks during audits or investigations, and secure critical business data while ensuring accessibility and proper lifecycle management.

How can I access Perceptive Content?

Perceptive Content features a modern web-based client that provides easy access from anywhere. The solution includes mobile solutions and customizable applications to fit specific business needs, making it convenient to use across different roles and locations.

What is Perceptive Content desktop?

Perceptive Content desktop client offers all the capabilities of the Titan web client with the addition of output profiles, emailing documents as attachments, the message center, batch scanning and management console.

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